Troubleshooting iOS 11 Problems

Troubleshooting iOS 11 Problems

Most users are able to install iOS 11 onto an iPhone or iPad without any incident, and they are ready to enjoy the best new features available in the new system software version. But thats most users. Unfortunately, problems may arise during an iOS software update, either when attempting to install, or with a failed installation, or various issues occurring after the iOS 11 update has completed. The good news is almost all issues can be fixed with a little troubleshooting effort. Whether its a failed software update, or an inability to install the software update, app compatibility problems, issues with apps crashing, battery drain, performance problems, issues with Outlook or Microsoft services, amongst other theoretical problems, were going to include a variety of iOS 11 issues that some users may have encountered with the software update, and more importantly, well provide some suggestions and tips on how to remedy those issues. Despite iOS 11 just being released, Apple has already issued software updates to the operating system that aim to address various bugs. Currently, by going to Settings > General > Software Update. Be sure to install any available system software updates, as included bug fixes may address particular issues encountered with the broader iOS 11 release. Some users may experience a Software Update Failed An error occurred downloading iOS 11 or Unable to Check for Update An error occurred while checking for a software update or some variation of those type of error messages when trying to get the iOS 11 software update on an iPhone or iPad. Often simply rebooting the iPhone or iPad, and then trying again is sufficient to remedy those error messages. Other times, waiting a few hours can help. This is particularly true if the software update server is overloaded by requests when a software update is first released. A little patience tends to fix this problem. You can also try after some time has passed, or even if all else fails and you want to get the update installed right away. Rarely, an iPhone or iPad may fail during the actual installation of iOS 11 or another software update. This is quite unusual, but when it does occur its usually pretty obvious in that the iPhone or iPad will be stuck on an Apple logo screen for many hours without a progress bar, or the device screen will be stuck in some otherwise unusable state with a completely black or completely white screen. If you experience a complete software installation failure and a stuck device, youll first want to give the iPhone or iPad some time to see if it can continue the installation on its own. Sometimes the software updates go slower than expected, and it may take over an hour to complete in some situations. If you know for certain the update failed and the device is rendered unusable, you will need to restore the device with iTunes. Simply connect the iPhone or iPad to iTunes and then choose Restore from the options available. If the device is not recognized by iTunes, placing it into Recovery or DFU mode and then restoring may be necessary. Some apps are not compatible with iOS 11 because they are 32 bit. Essentially this means that any apps which have not yet been updated to be 64 bit by their developer will either be nonfunctional, or sometimes disappeared from the device entirely if a user restored and the 32-bit incompatible apps were unable to re-download to the device. The only solutions to the 32-bit app issue is to either have the app developer update the application to be compatible with iOS 11, or avoid iOS 11 entirely. You if you are not sure which apps may or may not work with the latest iOS system software. If you are noticing apps crashing after updating to iOS 11, the first thing you should try to do is to update the apps. Often developers will have released a software update which will improve compatibility or remedy these type of problems. Simply open the App Store on the iPhone or iPad, and check for and install any software updates available to the apps. If app crashes persist, sometimes rebooting after installing app updates can fix errant app crashing issues too. Many users report (or any other software update for that matter). The good news is that most battery issues with iOS 11 are related to background activity that completes itself after a software update. Simply plugging a device in over night allows the system software to complete indexing and other tasks, and the battery should behave normally after that. Sometimes this can even take a few days, depending on individual device usage, storage capacity, and content on the device itself. You can review if issues persist, with some suggestions on what features to adjust if need be. There is a problem with some Microsoft Outlook.com, exchange, Office, and related emails with iOS 11. The solution to that problem is to (or later). The Outlook/Microsoft mail problem is : You might see an error message that says Cannot Send Mail. The message was rejected by the server. If your email account is hosted by Microsoft on Outlook.com or Office 365, or an Exchange Server 2016running on Windows Server 2016, you might see this error message when you try to send an email with iOS 11:Cannot Send Mail. The message was rejected by the server. Again, simply installing the latest release of iOS 11.0.1 (or newer if one appears) should resolve the Microsoft email problems on an iPhone or iPad. Some people report an iPhone or iPad feels slow after updating to iOS 11. Older devices in particular may experience some sluggishness after installing a more recent software update. There could be various reasons for this performance drop, including a device performing background activity and maintenance (which usually remedies itself in a day or two much like the ), or for some older devices the hardware may not be well equipped to handle the new iOS 11 features that demand more performance. If you feel the performance of a device is unbearable after installing iOS 11, you can for the time being, though the window to do so is usually fairly short. Sometimes users report their iPhone or iPad feels hot or warm to the touch after installing a software update. The reason for a hot device is usually the same reason some users experience battery drain after installing system software updates, and that is background activity that iOS performs to index the device. This includes indexing for Spotlight search, Photos faces and object recognition, and other maintenance tasks. If an iPhone or iPad feels warm or a bit hot after installing iOS 11, simply let the device perform necessary maintenance overnight and it will usually remedy itself. If a device feels unusually hot (or dangerously hot), there may be a hardware problem or an issue with the battery. This is rare and would be almost certainly unrelated to a software update, but unusually extreme heat emanating from a device would warrant a discussion with an official Apple Support channel or visit to an Apple Store. If you have experienced any other problems with the iOS 11 software update, share them with us in the comments below, and if you have any tips or troubleshooting success that that as well!